您的位置:首页  > 论文页面

基于ITIL的企业在线IT运维管理平台构建

发表时间:2016-02-28  浏览量:2233  下载量:812
全部作者: 王连清,聂晶,曹敏,陈克斌,李院生
作者单位: 西安通信学院信息服务系;陕西交通职业技术学院
摘 要: 随着我国企业信息化建设的深入发展,传统的网络运维管理手段已不能满足企业IT运维管理需求。研究分析了国内企业IT运维管理现状,并基于资讯技术基础建设馆(information technology infrastructure library,ITIL)运维管理框架,采用B/S结构模式和BMC Remedy服务管理开发平台,提出了一体化IT运维管理平台解决方案,实现了自动化、智能化、高效化的IT运维管理工作,有效提升了企业IT运维管理的质量和效率。
关 键 词: 计算机软件;IT运维管理;ITIL框架;B/S结构模式;一体化
Title: Implementation of enterprise online IT operation and maintenance management platform based on ITIL
Author: WANG Lianqing, NIE Jing, CAO Min, CHEN Kebin, LI Yuansheng
Organization: Department of Information Service, Xi’an Communication Institute; Shaanxi College of Communication Technology
Abstract: With the rapid development of enterprise information construction in China, the traditional network operation and maintenance management means cannot meet the needs of IT operation and maintenance management. This paper analyzed the status quo of domestic enterprise IT operation and maintenance management, and based on information technology infrastructure library (ITIL) operation and management framework, the solutions of integration IT operation and maintenance management platform was introduced by using of B/S structure and BMC Remedy service management development platform to achieve automation, intelligent, efficient IT operation and maintenance management, which could effectively improve the quality and efficiency of enterprise IT operation and maintenance management.
Key words: computer software; IT operation and maintenance management; ITIL framework; B/S structure mode; integration
发表期数: 2016年2月第4期
引用格式: 王连清,聂晶,曹敏,等. 基于ITIL的企业在线IT运维管理平台构建[J]. 中国科技论文在线精品论文,2016,9(4):398-404.
 
1 评论数 0
暂无评论
友情链接