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集卡预约服务系统扰动的多级响应机制研究
发表时间：2017-01-23 浏览量：1826 下载量：560
| 全部作者： | 李娜，王彦秋 |
| 作者单位： | 大连海事大学交通运输管理学院；辽东学院现代教育技术中心 |
| 摘 要： | 为缓解集卡预约服务系统频发扰动事件的影响，基于干扰管理理论、集卡预约与码头调度方法，分析集卡预约扰动的累加性、持续性与多重性特点，提炼出码头集卡预约服务系统扰动中的三大主体，包括环境、集卡和码头的扰动度量方法。结合码头作业的特点，构建码头经营者应对扰动可采取的五级响应策略。环境的扰动恢复策略为设备重新分配或增加投入；准时集卡的扰动恢复可调整集卡服务顺序或改变存储位置；码头设备受扰可逐级利用改变储位、调整设备、增加投入的方法改善。根据3个主体受扰程度的三维交错情景，建立扰动应对策略选择的多维判别标准。最后，提出评价应对策略的5个准则，即系统恢复时间、设备投入量和3个主体各自的扰动程度。本文针对集卡预约扰动应对机制的研究对后续进一步的深入拓展起到了铺垫作用。 |
| 关 键 词： | 物流系统管理；集卡预约；干扰管理；多级响应机制 |
| Title： | Study on multiple response mechanism of disruption in truck appointment service system |
| Author： | LI Na, WANG Yanqiu |
| Organization： | College of Transportation Management, Dalian Maritime University; Center of Modern Education Technology, Eastern Liaoning University |
| Abstract： | This paper was to mitigate the effect of frequent disruptions in truck appointment system based on disruption management theory, truck appointment and terminal scheduling method. Disruptions in truck appointment were characterized as summative, persistence and multiplicity. Methods were proposed to measure disruptions of three subjects in truck appointment service system, including environment, trucks and terminal. Five levels response strategies were designed for terminal operators according to the characteristics of terminal operation. The strategy for environment recovery is to reschedule equipment or increase input. Recovery strategy for punctual trucks can reschedule truck service sequence, or changing storage location. And terminal equipment disruption can be improved by location change, equipment rescheduling or input increase. According to the three dimensional scenarios of disruptions measurement on three subjects, multidimensional criteria were set up for strategy choices of disruption response. At last, five performance indicators were proposed to evaluate the strategies, including recovery time of the system, equipment inputs and three disruption measurements of the subjects. As a starting research on disruption response mechanism of truck appointment system, this paper acts as a good insight for future studies. |
| Key words： | logistics system management; truck appointment; disruption management; multiple response mechanism |
| 发表期数： | 2017年1月第2期 |
| 引用格式： | 李娜，王彦秋. 集卡预约服务系统扰动的多级响应机制研究[J]. 中国科技论文在线精品论文，2017，10（2）：230-236. |
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